Last updated: March 9, 2025

Thank you for visiting our website www.SassySosa.in

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms apply to any products that you purchase from us.

Interpretation and Definitions

Interpretation The words with initial capitalization have meanings defined under the following conditions. These definitions apply regardless of whether they appear in singular or plural form.

Definitions For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company,” “We,” “Us,” or “Our” in this Agreement) refers to Sassy Sosa, [Business Address].

• Goods refer to the items offered for sale on the website.

• Orders mean a request by you to purchase Goods from us.

• Service refers to the Website.

• Website refers to Sassy Sosa, accessible from https://www.SassySosa.in

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 3 days without providing any reason.

The deadline for canceling an order is 3 days from the date on which you received the Goods or when a third party you appointed (who is not the carrier) takes possession of the delivered product.

To exercise your right of cancellation, you must inform us of your decision through a clear statement. You can contact us via:

• Email: info@sassysosa.in

• Website Contact Page: https://www.sassysosa.in/contact-us

• Phone: 98787-43943

We will reimburse you no later than 14 days from the day we receive the returned Goods. The refund will be processed using the same payment method you used for the order, and you will not incur any fees for the reimbursement.

Conditions for Returns

To be eligible for a return, please ensure that:

• The Goods were purchased within the last 7 days.

• The Goods are in their original packaging.

• The seal is not broken and packaging not opened.

• Beauty products once opened cannot be sealed back, so cannot be returned.

The following Goods cannot be returned:

• Beauty and Skincare products cannot be returned.

• Goods that, by nature, cannot be returned, deteriorate quickly, or have expired.

• Goods that are unsealed after delivery and are not suitable for return due to health protection or hygiene reasons.

• Goods that, after delivery, are inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to us. Please send the Goods to:

Sassy Sosa, Morinda, Punjab, India

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend using an insured and trackable mail service. We are unable to process a refund without receiving the Goods or proof of their return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• Email: info@sassysosa.in

• Website Contact Page: https://www.sassysosa.in/contact-us